Responsible Social Gaming

Responsible Social Gaming at Francpostb

At Francpostb, we prioritize responsible gaming as a core part of our customer care and social responsibility. We aim to ensure that our users enjoy their experience while being aware of the potential risks associated with gaming when not managed properly.
To promote safe and responsible gaming, we have implemented strategies that help players manage their gaming activities.

1. GAME MANAGEMENT

View gaming as a form of entertainment. Here are strategies to help maintain control:
  • Play Responsibly: Treat gaming as an enjoyable activity, not as a way to achieve other objectives.
  • Time Management: While we appreciate your involvement, it’s important not to let gaming take over your life. There are many other entertainment options available like movies or bowling.
  • Use Game Management Tools: You can pause your gaming session anytime by using the guidelines in the next section.
If you’re concerned about the frequency of play, consider using the self-assessment in section 3.

2. STAYING RESPONSIBLE

We encourage users to play responsibly and offer several features to support this:
Self-Exclusion and Account Closure: If you need a break or suspect gaming is becoming an issue, you can self-exclude from Francpostb in your profile section. Options include:
  • Permanent Self-Exclusion: Your access will be blocked indefinitely. This action is irreversible.
  • Limited Timeout: Choose a specific period for exclusion. This option will take effect immediately, and after the timeout period ends, access will be restored.
During this exclusion period, access to Francpostb will be restricted. For account history or information, please contact customer service.
Marketing materials will cease during self-exclusion, and we encourage you to consider exclusions from other platforms as well.
  • Closing Your Account: You can close your account by emailing us at info@francpostb.com. We may refuse or close accounts at our discretion, adhering to any contractual obligations.
  • Self-Exclusion for Non-Registered Users: Even if you don’t have an account, you can still request self-exclusion from Francpostb by emailing info@francpostb.com. This request can be reversed after 7 days.
  • Gaming Activity Overview: You can view your game history and transaction history in the appropriate sections of the Francpostb platform.

3. SELF-ASSESSMENT FOR GAMING

If you or someone you know is concerned about gaming habits, consider the following questions:
  • Do you often think about games?
  • Do you hide your gaming habits?
  • Are you frustrated when interrupted during gaming?
  • Do you play longer than intended?
  • Do you use gaming as an emotional outlet?
  • Do you play early in the morning or late at night?
  • Do you break your own gaming limits?
  • Are you sacrificing sleep, work, or relationships for gaming?
If you answer "yes" to several of these questions, it might indicate a potential issue with gaming.

PLAYER PROTECTION POLICY

1. PROTECTION OF MINORS

It’s essential to monitor minors' access to online platforms. We recommend using filtering software to prevent minors from accessing unsuitable content.

2. PARENTAL GUIDANCE

  • Protect your login information.
  • Avoid leaving devices unattended when logged in.
  • Don’t use the "Remember Me" feature on shared devices, especially if children are present.
  • Be cautious of minors using mobile and electronic devices.
  • Don’t allow minors to participate in gambling activities.

3. TIPS FOR PLAYERS

  • Make sure gaming is your personal choice.
  • Read and understand game rules before you play.
  • Don’t play if gaming:
    • Interferes with daily responsibilities
    • Conflicts with addiction treatment
    • Takes place under the influence of alcohol or drugs